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BEGIN:VEVENT
UID:1651552:Event:7733
DTSTAMP:20120211T095124Z
SUMMARY:Three OSS Imperatives: Customer, Cost & Cloud virtual event
DESCRIPTION:Three OSS Imperatives: Customer, Cost & Cloud is a virtual
  event for service providers that need to understand how to adapt and 
 transform OSS (operational support systems) to put customers first, dr
 ive out cost, and support new cloud-based services. As revenues stall 
 and costs soar, service providers must cut operational expenditures by
  large orders of magnitude to remain competitive. At the same time, th
 ey need to look to the future, investing in making themselves more att
 ractive to customers for the long term and carving out a role for them
 selves in the cloud.\n\nThe goal of this event is to provide thought l
 eadership on new OSS strategies, systems, and architectures that can h
 elp service providers successfully address the three imperatives facin
 g them in 2010: Customer, Cost, and Cloud. It will help service provid
 ers better identify and understand how OSS can contribute to improveme
 nts in the bottom line and what OSS capabilities are needed to manage 
 the cloud. It will also explore the ways in which service providers ca
 n provide customers with a “stickier,” more personalized and compe
 titor-beating customer experience. This event will show how OSS evolut
 ion can enable improved operational efficiency, customer-centric proce
 sses, and differentiated cloud service management.\n\nThe day will inc
 lude panel sessions and keynote presentations, followed by chats in th
 e virtual lounge. Topics covered in the conference will include:\n\n* 
 Transforming Operational Costs: OSS/BSS Need to Lead the Way\n\n* Clou
 d Services Management: the Service Provider's Differentiator\n\n* Putt
 ing the Customer at the Heart of the Telco Experience\n\nFor more info
 rmation visit http://www.virtualedge.org/events/three-oss-imperatives-
 customer
DTSTART:20100420T160000Z
DTEND:20100421T000000Z
CATEGORIES:virtual, event
LOCATION:Virtual
WEBSITE:http://www.lightreading.com
URL:http://www.lightreading.com
CONTACT:
ORGANIZER;CN=Staff:http://www.virtualedge.org/profile/Staff
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ATTENDEE;ROLE=REQ-PARTICIPANT;PARTSTAT=ACCEPTED;RSVP=TRUE;CN=Staff:htt
 p://www.virtualedge.org/profile/Staff
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